VUCA时代下战略性人力资源管理对组织韧性的构建机制研究
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梁明慧
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广西壮族自治区建筑工程质量检测中心有限公司，广西南宁，530005
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摘要：随着全球化、数字化和不确定性的加剧，企业所处的环境呈现出易变性（Volatility）、不确定性（Uncertainty）、复杂性（Complexity）和模糊性（Ambiguity）的特征，即 VUCA 时代。在此背景下，组织的生存与发展不仅依赖于战略的正确性，更取决于其应对危机、适应变化并实现反弹的“组织韧性”。本文以战略性人力资源管理（SHRM）为理论视角，深入探讨了其如何作为构建组织韧性的核心机制。文章首先剖析了 VUCA 时代对组织管理的新挑战与组织韧性的内涵，进而从人才供应链韧性、企业文化塑造、敏捷组织变革及数据驱动决策四个维度，系统论述了战略性人力资源管理实践对增强组织韧性的作用路径。最后，本文结合华为公司的案例进行应用分析，并为企业实践提出相关建议，旨在为企业在动荡环境中实现可持续增长提供理论参考与实践指南。
关健词：VUCA 时代；战略性人力资源管理；组织韧性；人才管理；企业文化 |
The Construction Mechanism of Strategic Human Resource Management on Organizational Resilience in the VUCA Era
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Minghui Liang
Guangxi Zhuang Autonomous Region Construction Engineering Quality Inspection Center Co., Ltd., Nanning, Guangxi 530005, China
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Abstract: Against the backdrop of intensifying globalization, digitalization, and uncertainty, the business environment is increasingly characterized by volatility, uncertainty, complexity, and ambiguity—an era known as VUCA. In this context, the survival and development of organizations depend not only on the correctness of strategy but also on their "organizational resilience"—the ability to cope with crises, adapt to change, and achieve recovery. From the theoretical perspective of Strategic Human Resource Management (SHRM), this paper delves into how SHRM serves as a core mechanism for building organizational resilience. It begins by analyzing the new challenges posed by the VUCA era to organizational management and the essence of organizational resilience. Then, it systematically discusses the pathways through which SHRM practices enhance organizational resilience across four dimensions: resilience in the talent supply chain, shaping of corporate culture, agile organizational transformation, and data-driven decision-making. Finally, the paper applies these insights to a case study of Huawei and offers practical recommendations for enterprises, aiming to provide theoretical reference and practical guidance for sustainable growth in a turbulent environment.
Keywords : VUCA Era; Strategic Human Resource Management (SHRM); Organizational Resilience; Talent Management; Organizational Culture
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